rent an apartment in Barcelona

PRIVACY POLICY
http://www.mednights.com/ will not:

modify, copy, distribute, license, sell or redistribute any of your personal file information.

store details of credit cards or other payment methods, as this is all done via a trusted third party, Paypal.

PAYMENTS
The Total Price consists of the cost of the apartment plus all taxes.

Minimum stays are mainly for 2 nights, but can vary depending on the apartment and time of year. Further details are included next to the booking form.

The maximum number of people that can rent the apartment (excluding children under 2 years of age), is indicated by the number of bed spaces indicated in the property description on this website.

Clients are requested to pay a 10% deposit as pre-payment, via this website, to secure the apartment on their required dates.

The pre-payment will be refunded if a apartment cannot be secured for the client.

Once payment has been received, the client will receive an email confirmation containing all the reservation and payment details.

On check-in, the client is to make a payment in cash (in Euros) of the Total Price (less the 10% deposit paid) to the apartment owner, together with a 55€ cleaning charge (95€ for larger apartments) or and a security deposit of 200€ to cover potential damages. This deposit will be refunded on check-out, after the premises have been inspected. As of Nov 2012, a Tourist Tax of 0.72€/person (over 17 years of age)/night is to be paid on check-in

An additional charge of 40€ will be made if check-in is outside the period 13:00 - 21:00 (if possible).

An additional charge of 40€ will be made if check-out is during the period 13:00 - 19:00 (if possible).

CANCELLATIONS
The client will be charged a cancellation fee according to the schedule below. Refunds will not be made for any other circumstance changes including flight cancellations, reservation changes or acts of force majeure.

Full refund of the pre-payment if cancellation is made more than 60 days before the clients check-in date.

50% of the pre-payment if cancellation is made between 30 and 59 days before the clients check-in date.

100% of the pre-payment if cancellation is made within 29 days of the clients check-in date.

CHECK-IN / CHECK-OUT
Check-in: The apartment owner (or representative) will wait at the apartment to hand over the keys. Clients should have ready, the balance of the Total Price due at this time, together with the cleaning charge and security deposit (see Payments section above)

If the clients arrival has been delayed, it would be appreciated if they could inform the apartment owner as soon as possible, as they will be waiting at the apartment.

Check-in is after 3pm on the day of arrival. This gives the cleaners time to prepare the apartment, and allows for other guests to leave the same day.

Check-out is before 11am on the departure date.

If flexibility around these times is required, clients should let us know, and we will try to accommodate.

If luggage needs to be stored for a period after the official check-out time, the client should speak to the apartment owner on checking-in, and they will advise.


HONESTY and CODES OF CONDUCT
The client will ensure the accuracy of the agreement (all fields: names, contact details, number of guests, ages etc) that they have signed. Therefore, only the number of persons indicated by the client in the agreement are authorized to use the apartment.

Whoever signs the agreement will be liable for the conduct of their accompanying party. Should that person, or any or any other member of the party not behave in accordance with normal civic standards, Mednights shall be entitled to remove the entire party from the apartment. There will be no reimbursements.

These civic standards include not playing loud music or having parties between 10pm and 10am. If neighbours complain, or the police are called, it can result in an immediate eviction.

As a courtesy, it would be appreciated if the client switched off all electrical items in the apartment when not in use. This helps to both conserve energy and for us to keep the apartment prices low.

For the clients safety, it is also suggested that the apartment door is locked when leaving the premises.

When possible, it would be appreciated if smoking was done outside the apartment, for both safety reasons and to provide a cleaner place for future tenants. Please do not throw ash and butts outside the window.

PETS
As is the norm with most rental apartments in Barcelona, we are sorry, but pets are not allowed in any of the apartments.

COMPLAINTS AND LIABILITIES
Mednights is not responsible for occurring defects on materials/equipment in the apartment, for electricity outages, for a water decrease or outage not directly caused from it, for loss, damage or destruction because of weather conditions, demonstrations, strikes, or other independent circumstances outside of its control.

Neither Mednights nor the apartment owner shall be liable for any direct or indirect damages that may arise as a consequence of inappropriate use of the apartment by the client, including damages, insurance, losses because of fires, robbery or criminal behaviour.

All property details provided on this website are provided by the apartments owners, and it is their responsibility to ensure accuracy.

All complaints must be communicated in written form to us by e-mail and always during the stay at the apartment. Complaints made after leaving the apartment will not be considered.

Mednights, its contractors and apartment owners, are not responsible for the content or the privacy policies of other linked web sites.

APARTMENT OWNERS
Please contact us for more details of our services

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